Help & Support
Together with our partners, we offer first level support around the globe. Please contact your local dealer from the list below or report an incident directly to us.
support@igi-systems.com or use our online form
Remote Desktop Service
For instant help we offer desktop sharing. Using a remote desktop software and an internet connection, we can find the exact problem and fix it quickly and efficiently.
Please download our IGI Quick Support file through the link below, run the program and give the ID number and passwort to your IGI support contact. The software does not need to adjust any firewall rules. With your permission we can then access your desktop remotely and show you the solution on your workstation.
Additional Services
You can find additional help within this website. Here you...
China
Techedge GmbH
Dr. Liang Tang - Director
Herzog-Maximilian-Weg 2
85551 Kirchheim near Munich
Germany
Contact:
| Phone: | +49 89 99 02 02 72 |
| Fax: | +49 89 99 02 02 74 |
| Email: | info@techedge.de |
Czech Republic
PAP & spol. s.r.o.
Mr. Pavel Pap - Director
Vladislava Vančury 1868
434 01 Most - CZ
Czech Republic
Contact:
| Phone: |
+42 476 100 706 +42 476 703 516 +42 476 702 361 |
| Fax: | +42 476 701 389 |
| Email: | papaspol@papaspol.cz |
| Web: | www.papaspol.cz |
Poland
ECOGIS Sp. z o.o.
Mr. Krzysztof Konieczny - Director
ul. Jana Sengera "Cichego" 3 lok. 21
02-790 Warszawa
Polska
Contact:
| Phone: | +48 22 649 2555 |
| Fax: | +48 22 649 2555 |
| Email: | info@ecogis.pl |
| Web: | www.ecogis.pl |
France
Acthyd - action hydrologie
Mr. Thomas Longchamp - Manager
ZA du Clos aux Pois
Rue de la Closerie
LISSES CE5245
91052 EVRY Cedex
France
Contact:
| Phone: | +33 169 91 43 43 |
| Fax: | +33 169 91 43 44 |
| Email: | acthyd@wanadoo.fr |
India
Pan India Electromech Pvt. Ltd.
Cdr. A. Sengupta, I.N. (Retd.) - General Manager
105, Phase-IV, Udyog Vihar
Gurgaon - 122 015, Haryana
India
Contact:
| Phone: |
+91 124 40 13 954 +91 124 23 43 880 |
| Mobile: | +91 98 10 24 70 15 |
| Fax: |
+91 124 23 42 880 +91 124 23 46 646 |
| Email: | paie@vsnl.com |
| Web: | www.panindiagroup.com |
Italy
Microgeo S.r.l.
Mr. Simone Orlandini - Director
Via Pasolini, 28
50013 Campi Bisenzio, Firenze
Italy
Contact:
| Phone: | +39 55 89 54 766 |
| Fax: | +39 55 89 52 483 |
| Email: | info@microgeo.it |
| Web: | www.microgeo.it |
Japan
Mirukuru Co. Ltd.
Mr. Shinji Inaba - Director
Fuji Bldg. 7th floor
15-14 sakuragaoka-cho
Shibuya-ku, Tokyo 150-0031
Japan
Contact:
| Phone: | +81 3 5784 3170 |
| Fax: | +81 3 5784 3171 |
| Email: | inaba@mirukuru.co.jp |
| Web: | www.mirukuru.co.jp |
Korea
KYE Boram Corp.
Mr. Chul Sung Kye - Director
DongSuWon P.O. Box 61
Suwon 442-600
Korea
Contact:
| Phone: | +82 31 212 6430 |
| Mobile: | +82 19 226 0359 |
| Fax: | +82 31 226 0359 |
| Email: | CSKye@chol.com |
North and Central America
E. Coyote Enterprises Inc.
Mrs. Marilyn O'Cuilinn - Director
Walters Industrial Complex
228 Lee Road
Mineral Wells, TX 76068
USA
Contact:
| Phone: | +1 940 325 0757 |
| Fax: | +1 940 325 0941 |
| Email: | ecoyote@skybeammail.com |
| Web: | www.ecoyote.com |
Spain, Portugal & South America
Geo Tool Box Ibérica, S.L.
Mr. Miguel Pelaz - Director
Félix Boix 14, Oficina n° 4
28036 Madrid
Spain
Contact:
| Phone: | +34 91 3455 598 |
| Fax: | +34 91 3452 713 |
| Email: | info@gtbi.net |
| Web: | www.gtbi.net |
Turkey
ATAY ENGINEERING Co.
Mr. Hurcan Atay - Director
Degol Caddesi Meçhul Asker Sokak No: 18/7-9
Tandoğan, Ankara
Turkey
Contact:
| Phone: | +90 312 21 22 211 |
| Fax: | +90 312 21 22 275 |
| Email: | atay@ataymuhendislik.com |
| Web: | www.ataymuhendislik.com |
UK
3D Laser Mapping Ltd.
Mr. Jon Chicken - Managing Director
Unit 1 Moorbridge Court
Moorbrigde Road East
Bingham, Nottingham
NG13 8GG, UK
Contact:
| Phone: | +44 1949 838 004 |
| Fax: | +44 870 121 4605 |
| Email: | info@3dlasermapping.com |
| Web: | www.3dlasermapping.com |